All law firms seek to serve clients effectively. Some do it more consistently than others. Jones Day ranked #1 in the BTI Consulting Group's 2018 "Client Service A-Team" report, which identifies the top 30 law firms for client service through a national survey of corporate counsel. Recognizing the Firm’s attention to every facet of client service, Jones Day was awarded "Best of the Best" status in all 17 activities that drive superior client service. Jones Day is the only firm in the history of the BTI survey to achieve that distinction for two consecutive years.
